We certainly understand member concerns about the security of online banking, and we encourage members to take precautions to keep their personal information secure. An important step you can take is periodically changing your passwords.
If you receive a communication supposedly initiated by USECU requesting personal account information, it is a scam. USECU will never send an email, text message, or initiate a telephone call requesting personal account information. USECU has no desire to obtain information about you that was previously obtained when you originally established your account.
Should you receive one of these emails or text messages:
- Do not reply to it.
- Do not click the link.
- Do not enter any requested information.
- Be suspicious! Legitimate companies do not ask for this information.
Utilize the following links for information on types of fraud currently targeting consumers: