USECU VISA® Debit Card
Conveniently access your funds with a USECU Visa Debit card. Present your card anywhere VISA is accepted and the funds will automatically be deducted from your Checking account.
Surcharge Free ATM Networks
Access your money surcharge-free at tens of thousands of ATMs by using MoneyPass (32,000), or CO-OP ATM (30,000) Networks. Use our ATM Locator to find surcharge-free ATMs near you.
Traveling with your VISA® Debit Card?
Please Notify Us!
In order to prevent fraudulent debit card transactions, restrictions are in place when using your Visa Debit Card outside of the Illinois and Indiana areas. Please remember to notify us prior to traveling outside of these areas. We will temporarily activate your card in the designated area of travel.
For those cardholders residing in another state or country, your card will only work in the area you reside in.
Methods of contact:
- Via our secure Communication Center, log into Home Banking. If your communication is received after 3:30pm, we will add your travel plans on the next business day we are open. Please include your member number, travel destinations, travel dates, and contact information.
- Call us at 312.922.5310, between 8:00am and 4:00pm, Monday through Friday.
- Visit us at any Branch.
In the event that you forget to notify us of your travel arrangements and you are declined a transaction, please call our afterhours Declined Transaction Assistance Line at 800-547-3593. You may also call 312.922.5310, option 3. We apologize if this causes any inconvenience and assure you that our intention is to protect your funds.
A USECU Visa Debit Card is
available for members with Checking accounts. The card is free with a $500 total monthly direct deposit to your USECU checking and/or savings account.
Individual withdrawal limits may vary and are set by USECU. Please refer to your Visa Debit Card approval letter.
Update Your PIN by Phone
Real time PIN by Phone provides you with the option of changing your 4-digit Check/Debit card PIN by calling 800.290.7893. You will be prompted to provide the primary telephone number on file at USECU, card number, and personal information. Upon verification, your new PIN will be effective immediately.
- Always protect your USECU Visa® Debit Card & Personal Identification Number (PIN) as you would cash, checks, and credit cards.
- DO NOT keep your PIN with your USECU VISA® Debit Card and always keep it confidential!
Verified by VISA®
Verified by Visa is the best way to pay on the World Wide Web. It is a global solution designed to make online purchases more secure by helping ensure payments are made by the rightful owner of the Visa account. USECU and VISA® are pleased to offer you this great service at no additional charge. Click here to learn more about Verified by Visa.
Reporting Your Card Lost or Stolen
Contact USECU immediately at 312.922.5310 during normal business hours. We will cancel your old card and order a new one. You may also contact our processor directly 24-hours a day at 888.297.3416.